Would you like the flexibility of working safely from an in-home office statewide in Florida?
Nestle Nespresso is now hiring full time remote work from home Customer Service Representatives for our Contact Center! Are you passionate about delivering exceptional customer service? Do you care about sustainability and quality? At Nespresso, we place people, coffee and sustainable living at the heart of all we do, inspiring an engaging and meaningful place to work.
Part of what makes our brand unique is our Customer Relationship Center (contact center) – any time, day or night, when a club member calls, a real person answers. We have a dedicated team of Customer Service Representatives who utilize their product and service knowledge to maximize the experience for our club members to serve and delight them. You are the real person who champions coffee knowledge, machine maintenance and our brand ideals!
We are looking for passionate, positive and tech savvy individuals who excel in providing sales and service support while building engaging relationships.
In this role, you will act as our ultimate brand ambassador providing exceptional customer care and producing sales through all points of club member contact such as answering phone calls, handling live chats and emails. You will receive training from our team of experts so you are able to generate excitement, brand awareness and increase product sales through storytelling and coffee expertise.
Join our team where a taste of something better awaits you! Enjoy a career that is professionally rewarding and personally engaging.
A Day in the Life: