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Retail Sales Associate

Job Number 17005364 Company Nestle Nespresso Location Chevy Chase, Maryland

Nestlé Nespresso SA is the pioneer andreference for highest-quality portioned coffee.  The company works withmore than 70,000 farmers in 12 countries through its AAASustainable Quality™ Program to embed sustainability practices on farms and thesurrounding landscapes.  Launched in 2003 in collaboration with TheRainforest Alliance, the program helps to improve the yield and quality ofharvests, ensuring a sustainable supply of high quality coffee and improvinglivelihoods of farmers and their communities.


Headquartered in Lausanne, Switzerland,Nespresso operates in 69 countries and has more than 12,000 employees. In 2016, it operated a global retail network of more than600 boutiques.


Come join our growing team, the taste ofsomething better awaits you!  NespressoUSA is seeking a dynamic, sales-driven, Retail Sales Associate to join our Chevy Chase boutique!


Key Responsibilities:
  • Act as an enthusiastic ambassador for NestleNespresso welcoming clientele and identifying their needs
  • Advise both prospects and Nespresso Club memberson products and services maintaining a customer centric approach at all times
  • Achieve results in compliance with the NestleCorporate Business Principles
  • Carry out sales of Nespresso products presentedin the Boutique
  • Utilize Nespresso service standards to achieveboth individual and over all boutique sales targets
  • Assist in capturing client’s data in support ofbuilding and developing lasting relationships
  • Assist in cultivating and developing new clientrelationships through exceptional client care
  • Assist in contacting clients if necessaryregarding new products and events
  • Actively manage the database on a daily basiscreating and updating customer records accurately
  • Assist with Boutique projects as needed
  • Adhere to compliance and quality standardsincluding Food Safety & Hygiene
  • Adhere to cash operating procedures
  • Adhere to shift/work scheduling and planning
  • Participate in team meetings and contribute withnew ideas and suggestions to further improve the operations

Requirements:
  • High School Diploma or GED required
  • 1+ years prior experience in retail, direct customersales and service or hospitality preferred


The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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