Coffee specialist is more than a job title
The customers that enter any of our 700 boutiques are often just as unique as the people that work with us. That makes our approach to retail make sense: we simply let them blend naturally together. What emerges is a place of robust connection with generous notes of opportunity.
Having previous retail experience isn’t necessary to join our team. Our best and brightest are often people who are adaptable and able to think on their feet. They’re team players, and they let their personality shine through. And while the work is ever-changing and exciting, the opportunities to learn and grow are, as well. When you first join our team, you’ll undergo a training period that sets you up for success well beyond your first day.
From Coffee Specialist to Barista, from Boutique Team Leader to Boutique Manager, we have a path that will suit your career aspirations. And with stores in over 58 countries, we’ve likely got just the place for you.
We are constantly thinking about new ways to elevate the Nespresso retail experience. But if I’m honest, that’s just how we all work here. No matter what position you are in, new ideas are welcome.”
Matteo B., Global Retail Manager
Unique service comes from exceptional personalities
Joining our team means becoming a brand ambassador of one of the most dynamic and fastest- growing segments of the global coffee market. You’ll have the chance to learn new skills and tackle new challenges almost daily. This means adaptability is one of the key traits we look for in boutique employees.
Driven by passion, we are also always striving to improve our service. This takes input from employees at every level of our organization. So, your good ideas and thoughts on innovation are welcome no matter where you join us. After all, crafting an exceptional experience like ours takes people who are willing to always challenge themselves.
Explore Retail JobsOpportunity That Matches Your Every Step
Working at our boutiques means helping customers capture moments of delight and tasteful living. In return, we make sure that you have access to a depth of opportunity with career planning, training, and possibilities for advancement. In fact, many employees in our CRC centers, corporate offices, and in higher-level positions began their work with Nespresso in our boutiques.
Below are a few of the roles that you’ll find in our boutiques, but they all have something in common – there is room for growth in each and every position.
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Barista
Bard/Barista
Bring our coffee to life every day with skill and style. Outside of crafting moments of indulgent excellence, your coffee suggestions and knowledge can lead to discoveries of new flavors for our customers.
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Assistant Boutique Manager
Boutique Team Leader
A great team takes an exceptional leader. Throughout the day, you’ll make sure everyone has what they need to reach our high standard of service excellence. From helping fellow employees to assisting customers, you’ll inspire tasteful living while leading by example.
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Boutique Coffee Specialist
Boutique Coffee Specialist
A linchpin of the boutique, your knowledge will cover just about everything Nespresso. From capsules to machines, you’ll help customers find exactly what they need – even if that’s simply a cup of coffee. And here, that cup of coffee could delight someone at just the right moment.
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Boutique Manager
Boutique Manager
Taking a holistic view of the boutique, you would be responsible for the work that makes every day run smoothly. You could even be called on to take your talents and expertise to a new location. As we continue to expand in every market, it’s roles like this one that make sure the experience for our customer stays sublime.
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Discover our unique team
Diverse and passionate people keep our boutiques hubs of excellence and service. And much like every variety of our coffee, each of them has a one-of-a-kind story to tell. If you’d like to take a deeper look into what it means to work in our boutiques, explore some of the profiles below:
Hector
Boutique Team Leader
Interacting with customers, working one-on-one with people – I Love it. And the customers that come into the store are so great.
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Lynda
Boutique Manager
I love the customer interaction. We really get to take care of them… It’s not often that you get to really change a person’s day like when you get them that perfect cup of coffee.
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